Halo botanicals utilizes FedEx and USPS as shipping carriers for all destinations within the 50 united states.
Certainly! If you need to make changes to your address, phone number, or any other essential details, kindly reach out to our customer service team at help@halo-botanicals.com. One of our team members will be delighted to assist you.
Absolutely! Your order confirmation will contain a tracking number that allows you to monitor the progress of your shipment from the moment it is dispatched.
While we make every effort to ship orders on the same day, sometimes it may not be feasible. However, the majority of our orders are processed and dispatched on the same day, with most shipments typically arriving within 3 to 5 business days.
Occasionally, unforeseen delays can occur. If you encounter any issues with your order or have concerns about its shipping status, rest assured. Halo botanicals has a dedicated customer service team just an email away at help@halo-botanicals.com.
In such cases, we recommend checking the immediate vicinity of your house or apartment, as packages are often left just steps away from your doorstep. Don't forget to inquire with your neighbors as well. If your order still does not arrive, please reach out to our customer service team at help@halo-botanicals.com. We will initiate an investigation into your order to resolve the matter.